Word of Mouth Marketing

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Customer Service: Responding to Clients

There are many activities that go into providing quality customer service. The first and most basic of these is response time. All small businesses work hard at managing multiple projects however, the ability to respond to a client / prospect in a timely manner is the cornerstone to building your client list. This allows your… Read More »

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Word of Mouth Marketing: Thank You!

Two simple words “Thank You” is a lost art these days for most small businesses. As we have become more efficient with our communications online or through text, many businesses have dropped the ball when it comes to a good old fashion Thank You Card. In our experience, a hand-written Thank You note is something… Read More »

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