Archive for March, 2011

Preparing for Your New Website: Part II – Technical Considerations

Before work begins on your website, it is important to do some pre-work to help make the design / development process more effective and efficient.  After reviewing (and hopefully documenting your goals), it’s important to review the technical considerations.  The answers to the following questions will help the web development firm working on your website… Read More »

Tags : ,

0

Does Your Company Have iPad Envy?

As the world continuously changes, it makes sense for your business to stay ahead of the technology curve – or at least understand where things are going. Currently, the iPad (or tablet) is generating all kinds of buzz… from hospitals to airline pilots, the apps that can be used on the iPad are increasingly becoming… Read More »

Tags : , , , , , ,

Preparing for Your New Website: Part I – Your Goals

Before work begins on your website, it is important to do some pre-work to help make the design / development process more effective and efficient.  One of the first tasks at hand is to understand and document the collective goals of the new website.  This information will be useful to the web development firm developing… Read More »

Tags : ,

0

Customer Service: Self-Evaluation

Recently, I was having issues with one of my laptops. The performance was not up to speed and it was beginning to stress me out. So, I decided to take my computer into Best Buy and visit the Geek Squad to see if they could help shed some light on the situation. When I walked… Read More »

Tags : , ,

0

Do I Need a Database for my Website?

In its simplest form, a database can be defined (as it is in Wikipedia) as ‘a collection of data for one or more uses.’  Envision an excel spreadsheet with named tabs, defined columns & cell formats, and you’re halfway to understanding what a database might look like (in terms of its content). So why would… Read More »

Tags : , ,

0

Small Business Tips: Networking Basics

The concept of “networking” is nothing new in the working of business. While the tools we use today may differ from those used in the past, the idea of developing a broad list of contacts, colleagues and clients is as old as business itself and is the cornerstone to any successful organization. However, the age… Read More »

Tags : , , , ,

0

Small Business Tips: New Employee Checklist

As a small business owner, you find yourself wearing a number of different hats, including that of an HR manager.  Along with all of the excitement that comes with hiring on new staff to help grow your business, comes the time it takes to recruit and set things up, so the person joining your team… Read More »

Tags : , ,

0

Customer Service: Responding to Clients

There are many activities that go into providing quality customer service. The first and most basic of these is response time. All small businesses work hard at managing multiple projects however, the ability to respond to a client / prospect in a timely manner is the cornerstone to building your client list. This allows your… Read More »

Tags : , ,